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Need Help on Vacation? Ask Your Hotel Concierge!

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Whether it’s your first time visiting a destination or your 12th, have no fear, the hotel concierge is near!

The concierge is like having your own personal assistant while on vacation. This is such a blessing especially when you are new to a city and have a limited amount of time for exploring. While the hotel concierge provides complimentary service, kindness goes a long way, and it is customary to provide a tip for each service as a form of appreciation.

So what exactly can a hotel concierge do for you? Almost anything. From car service to planning birthday parties, the hotel concierge is ready to make your dreams come true and life a lot easier.

Airline lose your luggage?

Ask the concierge to have a toothbrush/razor/toiletries sent directly to your room. They can also have your favorite drinks, newspapers and foam pillows sent to your room prior to your arrival upon request.

Read More>> Tips to Avoid and Deal with Lost Luggage at the Airport

Get you tickets to a sold out show

For the recent Taylor Swift concert in San Diego, our hotel concierge, Michael, at Hilton San Diego Gaslamp Quarter was THE go-to guy for tickets.

Hotel concierge service - Concert tickets

Need tickets to the hottest show in town? Ask the concierge!

Lost your passport?

Don’t panic. Your first call should be to the concierge. They can help you secure a replacement in the best and fastest way possible.

Read More>> Applying for or Renewing Passports for Kids

Want a great table at the hottest new restaurant in town?

No worries, your hotel concierge can help even when it is Nobu on a Friday night.

Read More>> How to Find the Best Family Restaurants on Vacation

Hotel concierge service - dinner reservations

Need a doctor, dentist or vet for a medical emergency?

They’ve got you covered. This has happened to us personally more times than I’d care to admit.

Read More>> Traveling with Sick Kids

Need a rental car, private jet or boat?

No worries, the hotel concierge has the crew on speed dial. You never know when the high-seas might be calling your name.

Looking to celebrate?

The concierge can help with arrangements from champagne, strawberries and rose petals, to private dining experiences for two. They can also hire local photographers to capture the memories for you.

Last minute trip and you’ve had no time to plan?

Don’t fret. Ask the hotel concierge to help you with tours and attractions. The concierge is also a great source for driving directions and knowing what events are in town like gallery openings, concerts and professional games.

Hotel concierge service - Planning tours

Your hotel concierge can save your vacation by planning the day for your family, such as a trolley tour in San Diego.

Extra baggage?

Is the airline going to charge you an extra baggage fee for all of those souvenirs? No biggie, the concierge can assist with having them shipped home for you.

Beach stuff

Suddenly feel the need to bring Junior to the beach and need gear? From sand toys to boogie boards your wish is their command.

Hotel concierge service - providing beach gear

Need childcare?

While they will not personally babysit your children, the hotel concierge can recommend or set up a sitter from a local service for you.

Read More>> Parent’s Night Out – Hiring a Babysitter on Vacation

Have you used a hotel concierge service? Share your story with us in the comments below.

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Hilton Mom Voyage writers receive free night certificates to use at Hilton Hotels & Resorts worldwide. To learn more, visit our About Us page.

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Armed with the latest issue of Vanity Fair, Chuck Taylors and a boarding pass, Nicole is on a perpetual mad dash quest to find the world’s best…

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